Shipping & Delivery:

Keeland Ranch BBQ Sauce is shipped by the CK Family of Companies from our West Coast Distribution Center in Nevada.  For deliveries, please allow 2-3 weeks from the time you order to receive Keeland Ranch BBQ Sauce.

Distribution Center address:
Keeland Ranch
7350 Eastgate Rd., Ste. 140
Henderson, NV 89011

Ship Via FedEx

Refunds & Returns:

We offer a 60-day money back guarantee (from ship date), no questions asked. This means if for any reason you are not completely satisfied with Keeland Ranch BBQ Sauce, you can return the products back to Keeland Ranch for a full refund of the purchase price (less shipping and handling).
We recommend that you send your return via FedEx or insured Parcel Post, for your protection, to insure prompt delivery. Shipping fees are not refundable. To return your products please send the unused portion:

Keeland Ranch—Direct Returns
7350 Eastgate Rd., Ste. 140
Henderson, NV 89011

Be sure to enclose a copy of your packing slip and the reason for your return. The estimated refund time is 10-15 business days from the receipt date. To insure that your return remains eligible for a refund, please have the package return postmarked before the Keeland Ranch 60 Day Money Back Guarantee expires.

Privacy:

Keeland Ranch respects the privacy of visitors to its web sites and is committed to the protection of their personal information. This privacy statement explains data collection and use practices of the Keeland Ranch site (the “Site”).

Binding Nature
By accessing and using the Site, you agree and consent to the collection, use and disclosure of your personal information as outlined in this Privacy Statement.

Description of the information Keeland Ranch may collect

1. Personally Identifiable Information
Keeland Ranch collects personally identifiable information (i.e. information from which you can be identified, such as name, address, telephone number or e-mail address) only when it is asked for and/or you voluntarily submit it to us on this Site. We may use the information to respond to your requests, improve our level of service and the content of our web site; provide you with tips, helpful information, product news and updates; notify you of new Keeland Ranch products and services; seek your views on our products and services; and for our own internal purposes.
This Site is not intended or designed to attract children under the age of 13. We do not knowingly collect personally identifiable information via this Site from visitors in that age group without the explicit consent of a parent or guardian.

2. Non-Personally Identifiable Information
Keeland Ranch also collects non-personally identifiable information in aggregate form to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors' internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them and the services we offer. NO PERSONALLY IDENTIFIABLE INFORMATION IS DISCLOSED IN THIS PROCESS.

Use of IP Addresses
An Internet Protocol (IP) address is a set of numbers that is automatically assigned to your computer whenever you log on to your internet service provider or through your organization's local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer by the IP address assigned to it during your session online.
Keeland Ranch, or third party companies acting on behalf of Keeland Ranch, may collect IP addresses for the purposes of systems administration and to audit the use of our site. We do not ordinarily link a user's IP address to personally identifiable information of that user, which means each user's session will be logged, but the user remains anonymous to us. However, we may use IP addresses to identify users of our site when we feel it is necessary to enforce compliance with the site's terms of use, or to protect our service, site or other users.

Cookies
This Site uses a technology called "cookies". A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies help provide additional functionality to the Site or help us analyze usage of the Site more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to the Site. In all cases in which cookies are used, we will not collect personally identifiable information without your explicit permission. The only personally identifiable information Keeland Ranch collects is the information you voluntarily provide.

You have the ability to accept or decline cookies. Most Web Browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, or receive a warning before a cookie is stored, if you prefer. Please refer to your Internet Browser's instructions or help screen to learn more about these functions. If you choose to decline cookies, you may not be able to fully experience the interactive features of this Site or any other web sites that you visit.

How we protect your personal information
Keeland Ranch is committed to protecting the security of your personal information. Keeland Ranch uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide to Keeland Ranch on computer servers with limited access that are located in controlled facilities. While we cannot guarantee that loss, misuse or alteration to data will not occur; we make every commercially reasonable effort to prevent such unfortunate occurrences.

Sharing Personally Identifiable Information with Third Parties
Keeland Ranch will not sell or rent personally identifiable information to any third party for any purpose. Sometimes selected third parties are however used to provide Keeland Ranch with support services in connection with its web sites and such parties may, from time to time, have access to your information to enable them to provide those services to Keeland Ranch. Please rest assured that all companies providing such support services are required by Keeland Ranch to meet the same standards of data protection as Keeland Ranch and are prohibited from using the information for their own marketing purposes.

In certain special cases, we may disclose your personally identifiable information in the following circumstances:

1. When we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to you, or otherwise injuring or interfering with Keeland Ranch’s rights, property or operations, other users of this site, or anyone else who could be harmed by such activities; or
2. When we believe the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.

Changes

We may occasionally update this privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Site constitutes your agreement to the privacy statement and any updates.  

Terms:

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY USING THIS SITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS OF USE. IF YOU DO NOT ACCEPT THESE TERMS OF USE, DO NOT USE THIS SITE.

RESTRICTIONS ON USE OF MATERIALS
The copyright in all material provided on this Site ("Site") is held by Keeland Ranch. Except as stated herein, no material from the Site or any web site owned, operated, licensed or controlled by Keeland Ranch, may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, and other laws.

APPLICABLE LAWS
This Site is controlled and operated by Keeland Ranch.  Keeland Ranch makes no representation that materials on this Site are appropriate or available for use outside of the United States. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this Site are governed by the laws of the State of Texas, without giving effect to any principles of conflicts of laws.

TRADEMARKS
The trademarks, service marks and logos (the "Trademarks") used and displayed on this Site are registered and unregistered trademarks of Keeland Ranch, unless otherwise noted. Nothing on this Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Site.

LINKING
Links to third party web sites may be provided on this Site. If so, they are provided solely as a convenience to you. If you use these links, you will leave this Site. Keeland Ranch has not reviewed all third party sites and does not control and is not responsible for any of these sites or their content. Keeland Ranch does not endorse or make any representations about such sites, or any information or materials found there, or any results that may be obtained from using them. If you access any third party sites linked to this Site, you do so at your own risk. If you would like to link to this Site, the following guidelines apply: A site that links to the Site:      

• Should not imply, either directly or indirectly, that Keeland Ranch is endorsing its products;
• Should not use any Trademarks (i.e., the Keeland Ranch logo);
• Should not contain content or material that could be construed as offensive, controversial, or distasteful and should only contain content that is appropriate for all age groups;
• Should not disparage Keeland Ranch or its products in any way or otherwise negatively effect or harm the reputation and goodwill of Keeland Ranch;
• Should not present false or misleading information about Keeland Ranch or the Keeland Ranch career opportunity;
• Should not misrepresent any relationship with Keeland Ranch;
• Should not replicate in any manner any content in the Site; and
• Should not create a browser or border environment around Site material.

USER TRANSMISSIONS
Any material, information, idea or other communication you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by Keeland Ranch and/or its designees for any purpose whatsoever including, but not limited to developing and manufacturing products ("Communications"). Keeland Ranch will have no obligations with respect to the Communications. Keeland Ranch and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial and non-commercial purposes. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.

REVISIONS AND MODIFICATIONS OF TERMS OF USE
Keeland Ranch may revise these Terms of Use at any time. By using this Site, you agree to be bound by any such revisions. Accordingly, you should periodically visit this page to determine the current Terms of Use to which you are bound. Certain Terms of Use may be modified and superseded by expressly designated legal notices or terms located on particular pages on this Site.